When you use our app, you entrust us with your data. We understand that it is a responsibility we take on, and we inform you that these will be treated in accordance with.
Colombian regulations in terms of Law 1581 of 2012 and Decree 1377 of 2013
develops a variety of tools that allow its clients and employees to explore the information that is generated daily in the execution
of the exercise
For this reason, we want to inform you about the type of data our application collects when and it is used
INFORMATION YOU CREATE.
When you use our application, you may create content that will be stored in our databases for the internal use of our company, this content will not be
shared for no reason with third parties unrelated to our operation, said content is end-to-end encrypted to provide the greatest possible security
and will be treated in accordance with the terms of the law, Law 1581 of 2012 and Decree 1377 of 2013.
INFORMATION WE COLLECT WHEN YOU USE OUR APP.
We collect information about care provided, images of evidence of care, and observations that our clients make about the service provided.
The information we collect includes unique identifiers, browser type and settings, device type, and settings,
operating system, and information about the mobile network (such as carrier name and phone number)
and the version number of the application. Also
We collect information about the interaction of your applications, browsers, and devices with our services, such as IP address, reports on
failures, system activity, as well as date, and time.
YOUR LOCATION INFORMATION
Our application only uses location to provide geolocation capabilities that allow you to plot routes to destinations scheduled by you.
To determine your location with different levels of precision, we use the following tools:
GPS, IP Address, or Sensor Data from your device
The type of location data we collect depends in part on your device and account settings. For example, you can turn on or off
the location of your Android device using the device settings app. You can also turn on location history to create a private map of where you go on the devices you’re signed in on.
WE USE DATA TO CREATE AND IMPROVE SERVICES.
The information collected is used for the following purposes:
- Improve our service.
- Reduce the times of
response in after-sales service.
- Generate indicators
- Generate indicators
financial for senior management for decision-making.
- Improve our products and
- Internal communications
ADS AND ADVERTISING.
Our application is not and will not be linked to any third party nor will it generate any type of advertising.
SHARE YOUR INFORMATION
For no reason will our app share the information obtained by our employees with third parties unrelated to our operation.
ALCOAPP AND CHILDREN’S CONTENT.
Our app only generates and shares corporate information and is for the exclusive use of our employees, it does not generate any type of children’s content.
ALCOPP WHEN THIS POLICY APPLIES
- Information practices
from other companies and organizations that advertise our services
- The services they offer
other companies or individuals, such as products or websites that may
include ALCO S.A.S services, which are shown to users in the
search results or those accessed through links from
Last Updated: OCTOBER 12, 2023.